MA Assist is a National Scheme Operator for TrustMark, the Government-backed quality mark for tradesmen who do home repairs and improvements.
MA Assist became a licensed TrustMark scheme operator in July 2013, following a thorough assessment of all its processes for vetting and inspecting suppliers as well as its customer service policies, compliance audits, quality management and complaint handling procedures. As part of its preparation for achieving TrustMark scheme operator status, the company also obtained ISO 9001 accreditation.
MA Assist’s network of suppliers on its building repair network are all TrustMark accredited or, if new to the network, in the process of becoming accredited. This means that anyone using the MA Assist building repair network has the confidence that their properties will be refurbished by high quality suppliers and tradesmen approved to Government-endorsed standards.
For more information on TrustMark please go to www.trustmark.org.uk