Swipe to close
We have seen unprecedented challenges in the first three months of 2020 – three nationwide storms, widespread flooding and Covid-19 have arrived in quick succession, putting some people and businesses under some serious pressure. As a result the government has announced big increases in spending, including spending on flood defences and support for businesses and people affected by Covid-19.
The floods have been completely forgotten already by the news agencies thanks to Covid-19. Since 2009, over one in ten new homes have been built in high risk flood areas, and without more stringent planning regulations more people and properties will be put at risk, especially as they do not benefit from Flood Re. In our view, much of the spending on flood defences announced in the Budget comes “after the horse has bolted” . More focus and resources is needed on planning regulations for new housing to prevent new homes being built in high risk areas without adequate flood protection or property resilience measures.
The ABI has said that the storms and floods will cost the industry £363m. The last time several storms struck in quick succession was in December 2015, when storms Eva, Frank and Desmond caused insured damaged valued at £1.3bn. So we think the 2020 costs will end up being a lot more than £363m and the Government’s promised spending of £5.2bn over six years really does not seem enough. And compared to the amount being spent on mitigating the effects of Covid-19 it’s a drop in the ocean.
Revival technical briefings
Revival has issued the first of its regular technical briefings. These technical briefings and case studies will be regularly distributed to loss adjusters who use Revival’s services. The first briefing is about timber frame constructions and the steps that should be taken following a flood or escape of water. You can read the full birefing on Revival’s website CLICK HERE.
We hope that these briefings will be informative and useful. If you would like to be added to the mailing list please contactt Matt Cooper.
MA Group annual awards lunch
We are delighted to announce that our guest speaker at our inaugural MA Group Annual Awards Lunch on 15th October 2020 will be Kevin Keagan OBE.
Kevin is a true football legend. He played for several clubs during the 1970s and 1980s, including Newcastle and Liverpool, and went on to manage Newcastle United, Fulham and Manchester City, winning promotion as champions in his first full season at all three clubs, and also the England national team.
Funny, warm and engaging; Kevin Keegan will be our after lunch speaker at the Chartered Accountants Hall in the City of London, where we will be celebrating the best of property services across the MA Group with a slap up lunch, lots of networking and awards for the best performing suppliers, staff and branches across the group.
If you would like to find out more about the lunch, or would like to reserve your place, please contact Sally-Ann Johnson.
MA Group MAD Awards
The MAD Award winner for February was Angela Mace in our Bury Control Centre.
Angela is a relatively new member of the Bury team and over the past month Virtus has seen its busiest period since it first launched just over 3 years ago. During January she worked many extra hours in her own time and this discretionary effort contributed to over 10% of all claims closed in that month.
With Storm Ciara and the need for extra assistance, Angela was the first to put her hand up to offer help. On the weekend that the storm first hit Angela worked the whole day logging claims, contacting customers and assigning surveyors. She then continued to work extra time every day that it has been required.
The commitment and support Angela has provided over this period has truly made a difference, and to top it all off she always does everything with a smile on her face
Well done Angela.
We are delighted to welcome Nick Lea to the MA Group. He joins us as Technical Development Manager responsible for business development, training and technical excellence across our Revival branch network.
Nick is well known in the restoration industry and has many years of experience having worked for ChemDry, Homeserve and, most recently, Corroventa. We are thrilled that he has joined us.
Read how RSA and MA Assist supported a vulnerable customer in difficult times through a property claim. Read more
News of new people and systems to drive the business forward and improve customer journeys further Read more