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Since 1996, MA Assist has become one of the UK’s leading Integrated Property Services companies. We specialise in property claims handling for insurers and intermediaries and property repair and maintenance services for property owners and their agents. With a building repair network that repairs damaged properties all over the UK, it oversees construction works with a total value of over £30m a year.
We’re lucky enough to employ some of the brightest and best talent in the sector – former claims managers, loss adjusters, builders, surveyors, investigators and technology wizards. We have a wealth of genuine customer service expertise, ensuring that we provide the best Integrated Property Service to our clients and their customers.
Customers and our top priority. Customer focus and understanding are at the heart of our day to day operations: we consistently achieve WORLD CLASS Net Promoter Scores.
At MA Assist, our business is built on a strong set of core values which underpin everything we say and do.
Our values inspire our excellent people. They inspire our ideas for innovation. They inspire the way we design our processes:
At MA Assist we take our social responsibilities seriously. Not only do we try to support our local community but we also support charities that are close to our hearts and support fund-raising activities by our staff.
Over the years MA Assist and our staff have raised:
2017:
In December 2016 Paul Hayman’s daughter, Laura, was diagnosed with acute kidney failure and had to undergo regular dialysis. Luckily Paul was a match and he successfully donated his kidney to Laura in June 2017. The operations were a complete success and both Laura and Paul are doing well.
Paul, Laura and the rest of their family could not have got through the dialysis and operations without the support of the whole care team at The Churchill Hospital in Oxford, and for that reason for 2017 our chosen charities were the Oxford Transplant Foundation and the Oxford Young Adult Clinic. We successfully raised over £12,500 for both charities.
Further information can be found at
http://www.oxfordtransplant.org.uk and http://www.oxfordyoungadultclinic.com/
