Property claims services
At MA Assist we believe that no other organisation within our sector has yet sought to connect a high level of insurance knowledge and building repair expertise with a detailed understanding of customer service excellence, as we do.
Our property claims services and products cover households, commercial SME, subsidence and property owner portfolios. Our national service has helped reduce claims management and settlement costs through correct property claims validation and the delivery of quality building repair work.
Our property claims services deliver a consistently positive claims experience. Supported by our secure, state-of-the-art online system, Pulse, our UK control centre is dedicated to keeping all parties informed at all times about the progress of the claim or building repair. Pulse helps us to improve customer satisfaction, speed up claims management and building repairs, and reduce unnecessary administration. It also enables total incident management with built-in alerts at key milestones.
MA Assist is an approved supplier to many of the UK’s leading insurance companies. We manage their property claims services on a bespoke basis under delegated authority, managing the entire claims cycle and providing a package of services in line with our clients’ claims philosophy and underlying principles.Download our brochure